I have savings account in Kalyan (Maharashtra) branch of HDFC bank. I dropped 1 cheque to transfer my funds from CITIBANK to HDFC on 31st July - 21:30 in ATM near RAILWAY STATION, Kalyan. Today is 8th August, 16:35 PM and still the cheque has not been cleared. I called up the bank and they say they did not receive the cheque either. Even after dropping the cheque in official HDFC ATM DROP BOX, it takes so many days to clear a LOCAL CLEARING CHEQUE.
This may not be a problem on local branch level as the STAFF of Kalyan branch is unaware of the collection of my cheque and they still have not received the cheque. Its the pathetic cheque collection delays from HDFC cheque collection team (or the responsible persons for cheque collection) that may have caused the delays.
Anyways, it is hampering the reputation of HDFC bank since it is known as reliable service bank in private sector and far better than the pathetic ICICI bank.
HDFC bank officials please look into this matter, late cheque payments can cause serious issues for both parties.
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