My name is Jiljil Prasad and I have booked a ticket from Bangalore to Mumbai on 14th Aug 12 and Mumbai to Bangalore on 9th Sept 12 in go air airlines.
And my PNR No is TJTYSV.
I booked the ticket through go air website and when I got the ticket the travel date changed to 9th Aug 12 instead of 14th Aug 12.
Before the payment, I cross checked both the travel dates and I have no idea how the date got changed.
I have called the go air customer care (09223222111) and I told the same and I need to travel on 14th Aug instead of 9th Aug and the executive name Ms Namita (supervisor) has conveyed me that I need to pay Rs 950.00 for that and she is not ready to listen what I was trying to say and I understand that their customer care serice is excellent.
Why I should pay another Rs 950.00 for the fault in go air website?
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