Goibibo.com (flight booking)
Ticket cancelled by Goibibo even after amount is debited

Hi,

This mail is in reference to the bookings made with Goibibo website.

Today, 8th January I made 6 bookings on Goibibo website. I selected 6 flights and paid for these flights. The amount was deducted from my accounts for all these flights. Per the Indian Companies Act. The website had flights that is invitation to offer and as soon as I pay for these flight it becomes a contractual obligation for Goibibo to honor the tickets.

Later in the day today I am getting calls from Goibibo that they are cancelling my flights. As this is unlawful I am writing to the consumer forum to get justice.

I have called customer care multiple times and have been told that my flights will be cancelled.

Pls help me get my flights honored.

Details of Goibibo-

CEO - Ashish Kashyap Ashish. [email protected]

Website ID - http://goibibo.ibibo.com/

Office address :

Delhi - Vatika Towers, Ground Floor, Block-A, DLF Golf Course Road, Sector-54, Gurgaon-12 Haryana (India)

Bangalore - Millenia Tower, Level-1, "C" Wing, No.1&2, Murphy Road, Ulsoor,

Bangalore-560008

Feedback mail: [email protected]

Phone no : 09213025552 and 18002669900

Regards,

Vashima

[email protected]