Respected sir,
With deep regret I inform you that when I approached the service section of your vaikom dealer (Royal Motors) on 09-10-10 for changing the brake fluid of my Bajaj Pulsar 150 DTSi which has been purchased from them in the year they turn a deaf ear to my request and I have to stay there for a long time. Since they refused to change the brake fluid upon my request I approached another mechanic to get my bike serviced.
Being a reputted firm of yours and the popularity among the youngsters like me it is very much regrettable to apprise you my grievance regarding the above little time consuming service.
I also regret to inform you that on many occasions when I approached the above service section for minor similar type of service matters they won't care to my request.
Now I request you to please take necessary steps immediately to avoid such a situvation from valuable customers.
Yours sincerely
Midhun Raj
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