AkeMyTrip Booking ID: FLT00008180210
Contact No 9443709019
Booking Date: Tue, 01 Dec '09
Cancellation Date 04 Dec 09
Ref No IN0912R0012651
I suppose to get Refund Amount Rs. 3, 120 by 14th december as per your policy but still I didn't get any refund from Makemytrip.
I have mailed 3 times and I have call to 1-800-102 8747 several times but no response from your team.
I have asked for escalation matrix to the customer care but they asked me to write a mail but how many times I have to write. There is no acknowledgement and reply for earlier mail.
Due to bad response from makemytrip have to pay the whole amount or else I have to take alternative steps to get my money back.
several times I have for payment confirmation number for which Makemytrip paid to ICICI bank but they not providing any details.
They have asked for bank statement on 28th December but after sending it no reply. Then they have asked for card number on 31st December after it also no reply,
If you are going to follow this same you will lose the customers. Its an bad experience for me with Makemytrip.
Ram
9500006283
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