Dear Customer,
IRCTC/Internet Ticketing Centre is only an intermediate agency for Indian Railways to book ticket through Internet. Request you to please bring this to the notice of the Railway Authorities as we are bound to follow the rules framed by the Railway Board. For any general suggestions / complaints can be addressed to [email protected]
Thanks & Regard,
Preeti Jaggarwal
[email protected]
www.irctc.co.in
011-23340000
&-- Message from [email protected] &&&
Date: 2 Mar 12:53:35 -0000
From: pankaj jagnani
Subject: insecuredness during travel
To: [email protected]
Cc: [email protected]
> DEAR SIR
>
> I WAS TRAVEELING FROM DELHI TO ASANSOL ON 27/2/10 THROUGH KALKA MAIL
> TRAIN NO 2312 PNR NO. 2402476114 AC2 TIER . I FOUND EXTRA PASSENGER
> BOARDED IN THE TRAIN AND NOTHING WAS DONE BY DEPUTY CIT MR. H.M.
> GAUTAM. ON COMPLAINING I RECEIVED A THREAT OF KILLING AND ABUSED BY
> MR. H.M. GAUTAM (KYA KAROGE MADARCHOD TRAIN SE NEECHE UTAR MAIN ABHI BATAT HOON). I WAS VERY MUCH SURPRISED BY THE MISBEHAVIOUR DONE
> BY HIM . AND ALSO FELT VERY POOR FOR OUR INDIAN RAILWAY.
>
> THIS INCIDENT SHOWS A VERY POOR SECURITY PROVIDED BY THE RAILWAY
> DEPARTMENT FOR THE PASSENGER.
>
> ON DEMAND OF COMPLAIN BOOK I RECEIVED A COMPLAIN BOOK BEARING NO
> NUMBER AND IT SHOWS THAT MY COMPLAIN IS NOT GOING TO REACH ANY OF THE
> CONCERNED OFFICER . THAT I WHY I AM WRITING A MAIL TO YOU SO THAT
> ACTION MAY BE TAKEN .
>
> THANKING YOU
>
> PANKAJ KUMAR
> M/S UMA TRADERS
> ADDI BUNGLOW ROAD
> JHUMRI TELAIYA
> KODERMA JHARKHAND
> 825409
>
> 09431790266 MOB . NO
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