My name is Saurabh Raizada & I'm very proud of my country because of it's services. But this is to inform that my pride was hit severely yesterday that is on 11th of October seeing the condition of Indian Railway System. I booked an e-ticket for my brother Mr. Gaurav Raizada in Train no.2271, i.e, LKO-NDLS Duranto Express, pnr no.2540848156, transaction id 0260849810. I had heard that this is the the latest & also a non-stop, super fast train launched by our honourable Railway Minister Mamta Banerjee & is known for it's punctuality. The scheduled departure of the train was at 11:30 pm & since the train originates from lucknow we reached there within time. The train arrived at the platform at around 12:45 am & left the station at around 2:15 am. It reached New Delhi at about 11:00 am rather than it's scheduled arrival which is around 7:30 am. So it's my request to the Indian Railways to please consider my complaint & not loose the faith of their customers so that we can remain proud of Indian Railways which is called the "Life line of India".
Thank you,
Saurabh Raizada,
B-1661,
Indira Nagar,
Lucknow.
Ph no.-0522-2341169
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