Dear Sir,
This is to inform that self had booked a ticket for 5 persons online on 14.02.2011 vide PNR No - 2645728709. The journey date was 08.05.2011 from H Nizamuddin to Panvel.
The ticket was partially confirmed i.e. 1 person was confirmed and the balance 4 was wait listed. Consequently no one travelled and on advise of the TTE I filed TDR (TDR Ref No - ekt2011058002533883) on the same date - 08.05.2011.
Since I am not very comfortable with online procedures. I had filed the TDR for only the confirmed passenger expecting that the wait list tickets would automatically get cancelled and the amount will be refunded as is the case in normal circumstances.
The refund which I gaot after 3 months is a paltry Rs 762/- when actually it shoud have been the the ticket cost i.e Rs 7625/-.
Kindly advise me as to how to proceed for getting the balance amout refund.
Thanking You
Tapan C Rai
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