TOOK INDIGO AIRLINES FLIGHT 6E 343, BANGALORE TO KOLKATA, ON SATURDAY 12th NOV’11. ON LANDING IN KOLKATA, I FOUND THAT THEY LOST MY BAGGAGE. THEIR CUSTOMER SERVICE DESK AT KOLKATA AIRPORT FILLED A MISSING LUGGAGE FORM- CCU/M/19. SINCE THEN EVERYTIME I HAVE TO CALL UP FOR UPDATES. INDIGO AIRLINES IS LEAST BOTHERED.
TOTALLY FEEL HARASSED & CHEATED. RIGHT FROM CHECK IN AT THE INDIGO BANGALORE AIRPORT COUNTER, SOMETHING WAS NOT RIGHT. INEFFICIENT STAFF. ATTENDING MULTIPLE CUSTOMERS SIMULTANEOUSLY AND MAKING MESS OF IT ALL.
THEY CLAIM TO BE THE BEST….WHAT A HOAX.
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