IRCTC
Refund of Train Tickets

Dear Sir,

I would like to complaint about the refund I am receiving from IRCTC's E - Reservation.

In normal across the counter tickets when a train is late for more than 3 hours, the refund is made in full after deducting a nominal amount.

But in case of e-tickets, I have been receiving only 50% amount. Can you clarify why is that happening.

I can give you the details of tickets for which I have received only 50% or less refund.

Kindly let me know why is that happening.

Thanks & regards

Manisha Agarwal

[email protected]