PRE-BOOKED MEAL NOT PROVIDED :
I am Nitin Shah from Ahmedabad, India. I have booked the ticket of King fisher Airlines, Flight No. IT 3184, Flight Date- 05 March PNR No - FWIGFA from Mumbai to Ahmedabad. At the time of travelling Crew members has not offered Pre-Ordered meal to me. I have informed on board flight crew members Pyriyanka & Sweta about this my pre-ordered meal (I have pre-paid Rs. 175/- at the time of booking). They have refuse to serve me the same and ask that they don't have received pre-order request. Hence they can't provide the same. She was cooperate and also given this statement in writing. After reaching destination I have given complain letter to Mr. Kamran (Guest Services Dept. - Ahmedabad) but till date I din't get any response from Kingfisher Airlines. My complain is that when insurance company charging less than Rs. 100/- and offered total insurance benefits of more than 1 Lacs rupees. what is the Kingfisher policy and action about this issue. (All documentary evidence having with me). Airlines must understand this in not only question only about my money, but about my prestige also…...
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