I had booked a flight from Chennai - Pune on 4 may. The flight was scheduled at 4:30 pm. I was in the airport on time, checked-in my luiggage, got the boarding pass, completed my security check and was waiting to board. There wasnt any boarding announcement for Pune flight. When there was still no information on it, I reached out to one of the Kingfisher personnel at 4:34 pmand asked her about the Pune flight. Then she says, they were announcing (how come a person, wont recognise his/her name, i dont understand) and couldn't find me or reach me, when, all the while I was sitting at the waiting lounge.
They simply dismissed saying that the flight has left and 105 passengers boarded and also MY LUGGAGE CA N BE COLLECTED AT THE COUNTER. "How did they get out my checked in luggage so quickly, by 4:34? ". T
This was the first time, something like this has happened to me. I have never missed a flight so far and didnt know how to react. Very cleverly they took back my boarding pass, removed all the stickers from my luggage (cabin and checked in), and asked me to pay "No Show" charges.(When I was there all the while).
It looks like they have planned it out very neatly not to leave any trace of their mistakes and dismissed me off. I had to book another flight and travel. All I have is the eticket, which I took a print from their counter in the airport.
The personnel were so impolite and did not offer any compensation. I request severe action to be taken against Kingfisher airlines.
0 comments