Dear Sir, I'd suppose to travel with your kingfisher Red IT 3148 (PNR-NJKFUG) on 7 Nov my e-ticket number 090-3751560153 and makemytrip booking id booking id NF25138333142 .which was cancelled without any reason and they informed me 1 day before via a sms because of which I have to rush immediately from the city. This flight is to travel from Indore to Mumbai and from Mumbai I have another flight to catch for Bangalore.
I tried to spoke on your customer care executives several times but they did nothing rather than waiting and bad response. They are not flexible with date also and other options all they talking about to cancel my flight and refund me money. None is serious to solve my problem all they can do is to say sorry. Because of this I have to rush a day before from the city which causes me from both sides financially as well as mentally. I have business to do on 6th of Nov. and lots of meetings to attend which couldn't be possible because of it. The only option is to travel from Indore to Mumbai is via bus or train or lost the other flight also. This not only ruined by business plans but also my Deepawali celebration with my family to whom I am meeting after 2 years. I can't accept this from a 5 star airlines which always make promises about the care of their customers’ think this event not justify your motto. I travel India from many airlines but this is the worst experience I face and can't believe it's from kingfisher. Please don't disgrace your image and lost trust of your customer because of them only you’re fling high. I wish you are not surprise if I bring this issue to the consumer forum and as a good airlines support me and ready to face it and give me an opportunity to fix this type of mistakes that saves your customer to face this type of mental harassment. Please don't ruin someone's business and holiday for making some profit. I have not got any refund and other chargers till now.
Hope you'll take this into right spirit,
Happy if I'll get the reply against it.
One of your customers,
Kaustubh Sharma
Even your web sites if goofed-up with a Runtime Error when I tried to submit this complain. Please work sincerely
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