Makemytrip.com
No refunds, failed transaction

I paid Rs. 4297 from my bank account for a booking and makemytrip tells me that the transaction has not gone through, and has not provided any transaction ID or confirmation. The amount has been deducted from my bank account, though.

Every time I call, I am provided with an increasing amount of time that it would take makemytrip to make a refund, starting with 24 hours and ending with 5 business days.

I repeatedly asked to speak to a supervisor, or someone who could provide me with an immediate refund or booking, and after holding on for more than 10 minutes each time, they disconnect me.