To,
The CCM – REFUND,
New Delhi,
Northern Railways
Date : 07/06
Through: Customer Care, H. Nizamuddin Station
“SUBJECT: REQUEST FOR REFUND OF NON RESERVED TICKET”
Sir,
I would like to inform you that for 05/06 I had booked a tatkal ticket on 03/06bearing no 7765/307 Train No.12804 holding PNR No. 242-1819919. Journey from H. Nizamuddin to Vishakapatnam with current status CKWL/15 and till the final chart preparation it had reached CKWL/05. Hence the journey had to be adjourned.
On 06 of June 5:00 p.m. I had applied for refund in Sorojini Nagar Reservation Station, but, there I was informed, I had applied beyond the stipulated time. But, due to rush for purchase and reschedule of the journey I was all engaged. Moreover, I had no information about the time period of the refund as I was neither informed while purchasing the ticket nor anywhere in the reservation counter was it mention in notice, nor in the ticket it was instructed that refund should be applied within 12 hours of the train departure.
Sir, I would be very grateful if you could look into the matter and take necessary action for the above stated fact and kindly arrange for the refund of Un- reserved ticket at the earliest.
Thanking you in anticipation.
Please, find here with : -
1. Orginal Ticket bearing no 7765/307 Train No.12804 holding PNR No. 242-1819919. dated 05/06
Yours Sincerely,
Biswaraj Gurung
127, Gali 8, Krishna Nagar,
Safadarjung Enclave,
New Delhi – 29
Mobile No. 9871550912
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