Air india ltd
Refund of air ticket fare

I cancelled the ticket9Calicut-sharjah) calling airindia customer care and as per their instruction sent email to [email protected] and [email protected] many times but still the ticket fare is not yet refunded after 3months in my credit card account. My booking reference was YR89Z, web reference AIBE339632.

This is the second time after cancelling the ticket I lost money. My first experience was around 5 years back (calicut-sharjah) and that time my father visited airindia offices calicut, kannur ..many times and they made us a great fool.

What to do with such a govt.organisation and to whom we approach for complaints and who will run around this???