Dear Kingfisher Airlines,
I booked an e- ticket on Kingfisher Airlines flight IT-4571 Kolkata-Guwahati for 21st Sept.2011 (PNR: DKZQYE). A few days ago through a sms I was informed that the said flight has been cancelled. Through a contact no given in the sms I contacted someone who was deputed for this purpose and she told me that either I could get the full refund value of the fare or choose any one of the 3 Jet flights (Kolkata-Guwahati) leaving that day in lieu thereof. Originally, I chose this late Kingfisher flight because consistent with economy the timing of this flight met my requirements. The Jet flights offered do not meet my requirements and as such I could not choose one. Instead I had to choose Indigo flight 6E-292 for that day at a total cost of Rs.2804.00. Whereas the Kingfisher flight flight cost me only Rs.1879.00. Thus even with a full refund I will suffer a loss of Rs.925.00. I would appreciate Kingfisher Airlines refunding this amount too along with the fare.
0 comments