I bought a Maruthi Alto 2 months back from ABT Maruthi Dealer, Guindy, Chennai. The salesman who dealt with me Mr. Vigneeswaran commited me three things (front bumper, LHS mirror and sun film for mirrors). I specifically asked him if these needs to be noted down. But he said, we will take care of this during delivery.
During delivery this Mr. Vigneeswaran didn't give the delivery and another person named Mr. Kannan J (99944 04350) gave the delivery. He made sure that I signed the delivery challam even before he showed me the car and he in a hurry-burry he delivered the car. I noted that these three commitments were not satisfied and he said that these would be done during first service.
After some time when I enquired about this he said that only the things in the commitment sheet would be done and these were not in the commitment sheet and hence cannot be done. And Mr. Vigneeswaran had resigned ABT at that time.
Now, I took this issue to the his manager Mr. Balaji (98407 26618) and he also repeated the same thing and tried to cover up without giving his superiors number saying that cannot be given.
Not sure how many people are in this cheating and don't know to how many people they did this and when I took this to the maruthi support they didn't take any proper action and then to the chennai regional office where nothing happened.
Everywhere I'm getting a lethargic response and nothing is moving.
The Brand of Maruthi - I guess.
Thanks
Senthil.
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