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Ticket not booked and money debited from account

Dera Sir/mam,

I have booked two ticket for Narina for 11th of Dec. Due to some technical error, BMS (http://www.bookmyshow.com/) sites show your ticket has not booked. But money has been debited from account. Could you please help me in this regards.

Please let me know if I need to provide more detail.

Thanks and regards,

Santosh

9503052652

[email protected]