I have been a BATA customer for decades (since 1960.) It is observed since one year that the inner sole GUMMING are very poor. Recently I had purchased One pairs of Scout shoe for my son on 07.11.2010. It is observed that the inner sole Gumming is not proper at the heel area. This was shown to the sales person who explained that this common for all the shoes. He had shown other pair from his stock which also had similar defect No GUMMING at the heel area. Kindly explain the technical reason for the same.
However I donot agree with the sales person because few months back I had purchsed 2 pair shoe for my self, One pair for my wife & one pair for my son all had similar problem that after using for few days the inner sole got squeeze & wrap up due to poor gumming.
Kindly expalin & justify the reason honestly. How do you compansate the premature failure.
Regards
SS. Ganguly
Anthariksh Nagar
ISRO; MCF Housing Colony
Qr. No. E1-1
Hassan - 573201
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