A copy of email to Bata Shoes:
Dear Sir / Madam,
I had purchased a pair of Hush Puppies No. 10 shoes from your Camac Street outlet on 13th January. I have always trusted Bata shoes and have been wearing them for the past 45 years. However, while brushing my shoes, I was surprised to find that in a span of 1 year the soles of both the pairs have cracked laterally, making them useless for further wear. It may be worthwhile to note here that I travel by car only and have never used them for rough use.
Under the above circumstances, and taking into consideration the cost of the product, I request you to let me know what action I should take, as I feel that this is definitely a case of sub -standard material and you are morally bound to replace / repair the same free of cost.
Please respond at the earliest before I make up my mind never to touch Bata Shoes again.
Regards
Jit Chakravarty
9831032238
Kolkata
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