I gave my Laptop Compaq621 which is under warranty for changing the screen. This lap top is only 4months old. When I gave this for the service only the screen was white, but after the repair and when they gave for checking, some keys are not working and HP service center persons are telling that it was the complaint earlier and you didn't tell us. When the computer is in warranty period and if I am telling to change the screen why can't I tell that the keyboard is also not working as all comes under warranty. My service bill number is JUL003. The service engineer is telling that they can get the spare parts once from HP for one computer. When the fault is from the service center why the customer is being punished. For the last one week I am sitting at home without doing my work because of not having the Lap top. So I hope you will look into this matter seriously.
Thanking you
Vinod. P.A
09769804448
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