Hcl leaptop
Swtiching problem

Good Day Sir/ Madam,

I bought my leaptop from your centre in New Delhi last year. With a continuous good performance throughout now I am facing problem with it.

Last night i forgot to switch off my Leaptop before going to bed. It was continuously on AC supply. Today morning when I woke up its screen was blank but the green light indicating "the system is powered on" was igniting. Assuming it has gone to standby mode I pressed the "space bar" and "enter" key a few times. The green light flickered for 5 to 6 times and the system was automatically powered off. I tried to restart it but was in vain. The system totally blacked out. Even when putting on the AC supply there is no response from the system. Sometimes red light is flashing showing it is charging the battery but it goes off suddenly.

I am using the same AC adapter and Battery as was provided during the time of delivery.

Urgent and swift advice will be highly appreciated. Also request you for HCL Service centre address nearby to "South Asian Gateway Terminal", container port in Columbo, Sri Lanka.

With Best Regards,

Vinay Negi

A P Moller Singapore Pvt Ltd.