LENOVO-Y 410/AFORESERVE
STILL IN WARRANTY BUT NOT TAKING MY COMPLAINTS

I had purchased the THINKPLUS LENOVO CARE SERVICE from AFORESERVE.COM LTD. the laptop is still in warranty but they (aforeserve.com ltd.) are not taking my complaint regarding the CD-ROM of my laptop which is not working. i also try to contact lenovo customer care but no one is receiving my phone calls.the details of my computer is given below:

MODEL: lenovo- y410

SERIAL NO.:EB08236189

invoice no.:ACL/RM/SP/NOV09/0385

PO.NO.:ACLCPN007590

thinkplus lenovocare puchase date-25/11/09

please take some action immediately..