I would seriously like to lodge a complaint against Eureka Forbes.
I have been using their filter for a while now.
Recently there was some problem with the water so I asked them to come over and do service since we had given them AMC.The person came and said after doing something with filter for a few minsthat its nothing we can do as water is coming like this from behind only.
We said thats ok but atleast you do servicing by opening the candle and everything. After all it was his duty but he denied and said its of no use etc.
The following day we again asked them to send someone but they didnt even though they said they will.
I called up Eureka Forbes customer care and tried lodging a complaint and requested them to send a senior executive to check the same from their office but they refused it straight away.
My complaint is that these eureka forbes people give franchise services to people in areas like subzi mandi and all and then dont keep a check at all whether their customer is satisfied on not.
When I am requesting them to send an executive from their company directly as I am not satisfied wiuth their franchise service then its their duty to send someone.
They refused and were very very rude. There was some Mr. Joginder Pal Singh I talked to.
It is mere customer harrasment and I wish to be compensated in kind or cash for the same soon.
Thanking You
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