51cm LCD Monitor
Not working

From

VINODKUMAR

Vinu bhavan, Venkavila, Irinchayam. P.O,

Nedumangad, Thiruvananthapuram-695561

Phone 0472 2813783, mob: 9496812140.

To

The Manager (Service)

LG ELECTRONICS INDIA PVT.LTD

Sir,

I have unfortunately purchased (please regret to say unfortunately purchased) one LG 51 cm (20”) LCD colour monitor (Model No. W2043T, Sl. No. 908NLVE017959) from M/s Log Tech, Trivandrun on 23-11. Now it is not working (defect may be in the ac- in portion of the monitor). I have already informed your Toll free No.18001809999 on 4th Dec on wards. And also informed 6th Dec 03.52 pm. Since no Technician is attended the compliant on site, again informed on 9th Dec 06.36 pm, the receiver says that the compliant is not registered yet. Afterwards a registration No. RNA101209092332 is received.

However no one attended for rectifying the compliant till date (12-12). Much difficulty is experienced in my work. As a customer, I could not tolerate if any parts is available in your side. So once again reported that, you will arrange to repair or replace it within the warranty.

Yours faithfully;

VINODKUMAR

12-12, 01.53pm.