Dear SIr,
This is manikandan Here form chennai/tamilnadu/india.
the Complaint regarding the Aquaguard protect Plus water purifier.
8 Months back i have purchased the purifier machine, at the time they said that warranty will cover for one year.
last friday (3rd June) i have faced major problem in instrument that and locked a complaint in customer care.
customer care complaint number "62474895 "
continious serveral escalation today service engineer monitored the error. and he disabled the auto flush option and by-passed directly.
Hey asking separate charge to change the auto flush - auto flush problem need to take care by the company not by the customer. the Product not worked for One Year and its purely the manufacture defect not a customer defect. How the customer related to manufacture defect of chip.
Please kindly suggest me? help me out on this.
mail id: [email protected]
customer can pay for filter/external demage not for manufacture defects.
Regards
manikandan
98410 33187
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