I had ordered diamonds & blackberry storm 9530 mobile phone at Rs 24, 999.00 from bag it today, order number Order Id.1004855127. On the second day of placing the order i requested for the cancellation but the company did not cancel the order & they sent me defective blackberry handset without bill & diamonds without the certificate. I checked with the authorized service center of blackberry, they said this model is not made for India & can not be serviced & diamonds are without any certificate so their value is negligible. I asked their customer care representative about this, he said reverse delivery will be taken within a week but till today no call has been received. I am ready to courier it back at my own cost, only request is that the company shall refund the money. Many times their representatives make false statements & no senior person from the organisation, if any, talks with the customers. I am fed up with this.its been one & half months since i placed the order. I request for an immediate action.
Shivaji Sarvade
09423027238
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