FIRSTLY I SORRY TO TELL THAT SUCH TYPE OF SERVICE IS NOT EXPECTED FROM BLACKBERRY. I have purchased new white bold 2 9700 with pin no 25DAD69E on 26/01n IME NO 354256046797585 from mumbai n i have given my handset thrice to service center at borivali (west) for various problem as follows 1) volume button problem 2) handset hanging problem n many times i have updates OS5 as ur representative told software problem 3) i had submitted my handset on 29 th december for ear piece sound was cracking and it was burst latter i had informed n aslo dat problem got solved and i got my handset on 8 th january 4) again on 12 th i submitted my handset for track pad problem and i told ur representative to get replaced my handset ad its defective and on 19 th i got handset replaced and new pin no 26E57DAC and IME NO 354255048964870 and in that handset again same problem persist and also other problem of vibrator of handset is not proper working. so my question is that getting replaced handset n with new handset how anyone face any problem.again i have to submit my handset.
again on 21/01 i submitted my handset to service center of borivali west for handset which replaced by ur company in that same fault arise my respone no is ZRV/BB/11/06478 IME NO 354255048964870.i have also mailed my problem detail to mr.chaitanya excelation department.but no respone. THIS TYPE OF SERVICE IS NOT EXPECTED FROM BLACKBERRY.I M WITHOUT MY CELL FOR MORE THAN ONE MONTH.
so please look into this matter an replaced me wit new handset or do needfull to me my cell no is 9820988778 KUNAL SHETH
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