Inspired by the brand name we had bought Elica chimney arca plus model on 16th oct and installation done on 23rd oct .but after installtion when we had started using it we had found that it is not sucking the fumes at all, even we couldnt feel the suction at all ..it was the case when we were cooking our normal food and no deep frying were there at that time we are vegetarian ppl so it was pure veg.
so we had called to the dealer and he sent his man to look after the issue... and beyond our expectation he was not agree to say that chimney is not sucking even my house was full of fumes that time..instead he was giving advices that close all the door... ur kitchen is open ..."madam itna dhuan to rahega"... i mean if the fumes remain there in house then what is the use of spending hell lot of money in that.
i m submitting this complaint in this hope that company will look after this issue.otherwise we will have to look for rather harsh option.
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