Dear Manager,
I had lodged complaint pertaining to my Vaccum Cleaner from Eureka Forbes -ACE at 91-11-39883434 on the following dates using my phone 91-9350992717:
20 April at 1621 (Local Time)
21 April at 1055 (spoke to Ms Shiva)
26 April at 1325
27 April at 1022
I was assured that someone would revert and the issue shoud get resolved in 24 working hours. Today is the 11th day and no revert. Despite repeated follow up no action taken and on aksing for a complaint no: i was not given one.
Request you to kindly look into this issue. Currently the Machine is under guarantee period. Thanks
Regards
Meera
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