We have purchased Aquaguard Robot of Eureka Forbes few years back. The service has been patheic since the beginning. Every time we are willing to subscribe for AMC or new parts and lodge a reques in customer service, the local service people will give a call every 30 minutes. They will follow up with us like beggers and will be ready to collect the money at any time any place.
Once the cheque is given, their other face is shown. They will not do the service as promised during cheque collection. They will not pick up phone or attend our calls. But if you call from unknown number they will pick up and give some reason or other to postpone the stuff. Starting from service person to the area manager, every one behaves unprofessionally and all of them are irresponsible.
My experience suggest that no one should go for Eureka Forbes products.
0 comments