EurekaForbes, Aquaguard Infinity
Not working since bought

I bought a new Aquaguard Infinity model, since 29th Oct I have complained that it is not working but so far no action has been taken on it. Today I spoke to the Manager Mr Yogesh Vichare, he assured me that it will be done by evening time. at 7pm, I checked again but does seem it they will repair or replace it.

Every time I registered complain on their helpline, they did not give a suitable response.

My complain number is 559955499.