I was using an Aquaguard Total RO purifier for more than a year now. Last week I shifted my residence, and for that I made a relocation request to Eureka Forbes on the 28th of April. The technician promptly came and uninstalled the unit. But after shifting we again had to call them for reinstalling, along with a request for a diverter valve, on the 30th. We were told a technician would be coming the same day, but nobody turned up. We had to call them repeatedly everyday, and finally one person came on the 4th morning. But he did not bring the valve, and so had to go back to get one. When he failed to return we had to call him again, and he said there was no stock of the diverter valve! Today is the 5th, and no trace of any technician yet...! What a great service from Eureka Forbes!
Vincent Moses Raja
9500007578
Chennai-600016
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