Eureka forbes aquasure crystal water purifier
Faulty water purifie

Hi

i am dr.devendra purchased eureka forbes Aquasure water purifier on 17/12 from Vijay sales, sion mumbai..in early feb i.e. within 2 months suddenly the outlet started leaking even if the water purifier is in switched off mode..it stopped only when i cut the water supply..i called upon the helpline number.and within 2 days the service engineer replaced leaked valve which sucks water..it was told to me that it can malfunction again.and advised me to install a booster pump costing rs.3000 to avoid this problem in future..

After replacing the valve the water flow has reduced significantly and now its taking 10 min to fill a bottle of 1 litre..on the contrary this filter assures you flow of 2litres/min..i called upon the engineer, he told me the filter is at fault..he dint do any paper work... since then last 2 weeks i have been calling helpline repeatedly..they just apologize but not fixing the problem..this pathetic service when the product is just 2 months old..my request number is 86385347..

so please do the needful..

Dr. Devendra Thakare

sion (w) mumbai

9892954998