I am the customer of fly. i had fly E105 which i sent to the service centre for a repair, it was in warranty period. they issued the DOA to me in the first week of november, but still i have not been provided with the hand set.
first of all i was sent to the distributor by the service centre, but they refused to provide me the set. i went to the service centre and the distributor more than 15 times. i have not been given any satisfactory reply. when i gave the threat of going to the consumer court the distributor said that you are free to go to any court.
the service centre has said that you have to pay the amount of difference for the set thet you will now get.they also said to me that fly E105 has been stopped and the company is taking the above handset back from the market.
i have also called the call centre for more than 15 times and still i have not recieved the set.
kindly do me the favour and solve my problem and make me available a set which at least have the same specification as the E105 had or an upgraded version.
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