I am very worried and surprised to quote that my Godrej Fridge only 9 months old is not working. I got report from the service person that the gas is to be filled. I heard from my neighbours, relatives and friends that a fridge will work propertly for atleast 5 yrs and there are people who have not faced any problem for 11-12 yrs. I bouth the fridge from a sales person in JUNE. they said it is direct from factory and a fres piece will be supplied. At first they had given a difference model other than the one I opted for. I gave a complaint to their head office and then got a replacement of the model I required but with a additional amount of rs.500/-. actual the market rate of the fridge was only Rs.9300/- wherehas I paid Rs.9800/- for the same. I had been suffereing from day one I ordered the fridge. Now it is only 9 months the fridge is not working. They say they will fill the gas and that too in our house and they wont take it to the factory. I am worried even after the same is done how much the same will go. Being a middleclass women I am striving hard to buy each items. It is not helping me also and I am being pressured to call the service centres and facing a lot of tension. I wish the Godrej company wil give me a replacement and help to solve the problem. Or I wish my money paid back to me so that I can buy othe rmodel. I wished Godrej being a branded company will be Good. But there is not quality check. One example is, the model first given to me had a leg broken. Even that was not checked before supply. I wish that I should be given a good judgement. we are having children exams (my son in 10th) and do not wish service persons disturbing them. I wish to get judgement be given to me and my family.
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