We had purchased a Godrej Double Door Fridge in 2004 with extended five year warranty till October. Every two-three months we used to call the service dept for repairs. After three visits, the mechanic working for the franchise-service company infomed us that this DOUBLE DOOR model was a failure model and advised us to go in for an exchange for a different model.
But the Godrej guys replaced with a different machine with the same model.
Our problems continued; we lost hope and even the service centre guys failed to turn up on our calls.
We then went to Main Godrej Service Centre at Kasturba Road and lodged a complaint. No response.
We are now using the fridge as an almirah - and believe us - a really neat one.
Good luck to all the Godrej Double Door Refrigerator purchasers.
Jesu Kalaraj K.
099809 27446.
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