I had purchased Karbonn Dual Sim Touch Screen K570 on 21st April'12 which was delivered me on 7th May'12 and on same day i registered a complaint against it. I received defective product which is not usable. I received complaint registration confirmation mail on 11th May'12. I called my times but greendust guys are not taking problem seriously. Every times they told me that " we are forwarding your request". But till date it's pending.
Order Details
Order Number: 2193948
Order Date: Saturday 21 April
Amount: Rs 999/-
Complaint Details.
Ticket ID: 3564
Subject: RMA number: 69693480497,
Order No : 2193948.
Why the greendust is running their business if the are not able to resolve customer problem. They should cross their business. Do greendust have any ethics and policy.
Regards'
Ganesh
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