IFB Elena model
Defective model

I have a IFB Elena machine in 2008.

Since then the machine has been giving regular problem of excessive vibration and rotates to almost 90degrees. One has to manually hold the machine to prevent it from rotating.

Due to this there has been regular damage to the pipes in the machine and then it starts leaking water.

This has been replaced many times and still the problem continues.

The authorized service center executives inform us about the problem in this model due to which the company has discontinued the model.

We hereby want the machine to be replaced by the company.

Please help us in this matte