I really regret to have purchase IFB microwave because it has the poorest service. 11 months back i purchased SR2C1 microwave.6 mnths back while shifting my house, one of the two door hook made of plastic was damaged, i informed service centre in lucknow. The service centre people came after 3days and then the hook was not in the stock so i had to wait for almost 1mnth for its door hook to get it repaired! 2 weeks back again i had the same problem and again the hook in not available in lucknow stock!!! service centre people are telling me it will take another 1 week. Moreover the engineer came after 3days and he didnt have the clue what was wrong! Everyday i have to ring and ask service centre people to send their men, and service man never comes on time. I wonder if this is the service and stocks position in lucknow, what happens in suburban areas!
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