Headphones - poor quality - lasted 1 month
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Model No. NWZ-A726
I bought my Walkman around 4 months ago after much debate on choosing Sony over Apple (my previous choice over the years). Keeping my faith on Sony's high quality audio products I bought my Walkman. The initial month was great but over the 2nd month the headphones provided with the Walkman started to fail and after a week or so stopped playing on one ear (My Apple headphones though inferior in quality lasted me more than a year). Considering that Sony supplies quality premium products I was assured that I would get it repaired or replaced. But Alas! Sony service center representatives do not think it is part of the warranty and refuse to give me any consolation whatsoever. I have lost all faith on the SONY brand if this seems to be service and quality of products provided by your company. Apple was my first choice and now I think it should remain my ONLY choice.
Date of purchase: 27/08
Date submitted to service center: 09/01
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