Dear Sir/Madam,
I want to bring into your notice that the Instyler which I have ordered from "Wonder Brands" In India dated 22april’11 with the Order Id APR221133875. However I was shocked to find out that the product delivered to me is made in CHINA . While ordering the instyler I was told it made in California. The product I have received does not work at all. "Aahasa India Avenues-Mumbai" have charged me Rs2691/-.Wonder Brands is just airing TV promos of the actual Instyler product & duping thousands of customers in India with a fake and duplicate product. The goodwill of a company is maintained by its quality of product and service what they provide then how can this company last on the false claims. I have come across cases as well those who are cheated like that.
Despite making repeated calls at their call centre (0124-4706262) I didn’t get any positive response. So far as everything fell flat, on the deaf ear of Customer Care Executives. I would also like specifically mention that the CCE that are appointed at call centre are very rude, intolerable and inmannerable.
I was bound to report this matter to Consumer Court and I have filed the case for the refund.
Regards
SANJU BHATIA
B-19 KARAMPURA
NEAR MILAN CINEMA HALL
NEW DELHI -15
CONTACT NO: 9958797389 / 9871302182
0 comments