Kenstar Call Center
Rude Employees, and not working on complaints

I Purchased Kenstar Karishma, some 2 months back, and it stopped wotking on 31st dec, i called up the call center on that day and raised the complaint, and i got an assurance that a tecnitian would come to us in 24 hrs, but its almost a week now and every day i call up call center and i get the assurance that a technitian will visit us in some hrs, which has not happned till date, and when i tried to escalate the complaint there was no proper response and the call centeer employee was very rude and dropped the call inbetween the conversation.