I have purchased 5 kent mineral RO water purifiers from M/S Maa Bhawani Agency, Berhampur, orissa. The agency assured to provide services within 2 days of receiving complain. But it has been more than a month, i have repeatedly asked the agency to send its service provider to make my Kent water purifier functional and all of my request are just unheard. Now when I contacted the agency directly, the person just misbehaved me by saying slang languages&told that he will not provide any service. He also reiterated that nothing will happen to him if i"ll lodge a complain to customer care services. Your company is saying to provide the best customer services, but in practical, thare is no truth in it. As i am hurt with the service, if no action will taken against the agency, then i"ii move to the consumer court.this must be treated as final notice.
from Dr. M.K.Behera. Medical officer.
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