Message Body
COM PLANE NO. RNA110816047453 16/8.RNA110820097286 20/8.LG MICROWAVE OVEN MODLE NO. MC8083MLR. RECEVIED UNDER MENTION REPLAY. NOW WHAT CAN WE DO. AS PER THEM WE HAVE TO THROW THE GOODS AFTER 5 YEARS IF NOT REPAIRABLE.
&-- Forwarded Message &--
From: "[email protected]"
To: [email protected]
Sent: Tuesday, 30 August 11:28 AM
Subject: Fw: COM PLANE NO. RNA110816047453 16/8.RNA110820097286 20/8.ARRANGE THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.
Dear Sir,
We express great regret the said machine is not repairable. The required
part not availble with us. We are trying to repair that defective part but
failed. As this machine purchased five years ago so we are unable to apply
depreciation policy. We understand your concern so we offer you to purchase
machine from Kolkata Warehouse on 2nd sale.
Pls find the address of Kolkata Warehouse of LG
A5-6 New Gopalpur, Budge Budge Trunk Road
Kolkata - 700143, Near Gopalpur Project House
Contact Person
Krishnendu Gantait - 9830718028
Thanks & Regards
Mithumita Bardhan
CCO, Kolkata Branch
LG Electronics India (P) Ltd.
Metro Tower, 6th Floor
1, Ho-Chi-Minh Sarani
Kolkata
9830500858
PORTAL FOR
PUBLIC GRIEVANCES
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Status as on 30 Aug
Registration Number
:
DOCAF/E/00757
Name Of Complainant
:
MR. VINAY KUMAR JAIN
Date of Receipt
:
30 Aug
Received by
:
Department of Consumer Affairs
Officer name
:
Dr. A K Misra
Officer Designation
:
Director (CGRC)
Contact Address
:
Room No. 712A,
Jam Nagar House
New Delhi110001
Contact Number
:
23385723
e-mail
:
[email protected]
Current Status
:
RECEIVED THE GRIEVANCE
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&-- Forwarded by CAL Cco/CONTRACT/LGE/IN on 08/30 11:04 AM &--
LG Service
To: CAL Cco
cc: RAJNEESH KUMAR
Subject: FW: COM PLANE NO.
RNA110816047453 16/8.RNA110820097286 20/8.ARRANGE THE DEFECTIVE PARTS
& REPAIR IT.MODLE NO. MC8083MLR.
08/30 01:11 PM ZE9
Dear Sir/Ma'am
Fyi…
Your's Sincerely
Ganesh
Customer Service - LG Electronics
From: [email protected] [mailto: [email protected]]
Sent: Monday, August 29 7:15 PM
To: serviceindia/LOCAL EMPLOYEE/LGEIL I-TEAM ([email protected]);
[email protected]; RAJNEESH KUMAR/LGEIL Calcutta
C.S.([email protected]); RAHUL DUTTA/LGEIL Calcutta
C.S.([email protected])
Subject: Re: COM PLANE NO. RNA110816047453 16/8.RNA110820097286
20/8.ARRANGE THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.
From: "[email protected]"
To: "[email protected]" ;
"[email protected]"
Sent: Friday, 26 August 1:37 PM
Subject: Re: COM PLANE NO. RNA110816047453 16/8.RNA110820097286
20/8.ARRANGE THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.
From: "[email protected]"
To: "[email protected]" ;
"[email protected]"
Sent: Thursday, 25 August 3:41 PM
Subject: Fw: COM PLANE NO. RNA110816047453 16/8.RNA110820097286
20/8.ARRANGE THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.
&-- Forwarded Message &--
From: "[email protected]"
To: "[email protected]"
Sent: Wednesday, 24 August 1:08 PM
Subject: Re: COM PLANE NO. RNA110816047453 16/8.RNA110820097286
20/8.ARRANGE THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.
From: "[email protected]"
To: LG Service ; "[email protected]"
Sent: Tuesday, 23 August 8:11 PM
Subject: COM PLANE NO. RNA110816047453 16/8.RNA110820097286
20/8.ARRANGE THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.
From: "[email protected]"
To: LG Service ; "[email protected]"
Sent: Saturday, 20 August 12:46 PM
Subject: COM PLANE NO. RNA110816047453 16/8.RNA110820097286
20/8.ARRANGE THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.
COM PLANE NO. RNA110816047453 16/8.RNA110820097286 20/8.ARRANGE
THE DEFECTIVE PARTS & REPAIR IT.MODLE NO. MC8083MLR.
MR. VINAY KUMAR JAIN
P-6, C.I.T. ROAD, SCHEME NO. VI (M), 3RD FLOOR,
KOLKATA- 700 054, WEST BENGAL.
9433341495/6
9433288602
CONTACT MR. MANISH JAIN
033 22126300/39502559
9433341495
From: LG Service
To: "[email protected]"
Sent: Friday, 19 August 3:03 PM
Subject: RE: COM PLANE NO. RNA110816047453 16/8.ARRANGE THE
DEFECTIVE PARTS & REPAIR IT.
Dear Customer,
We acknowledge your concern & forward it to our branch office in order
to take an immediate step in this regards.
To help us serve you better, please provide us your valuable feedback,
on our service ID [email protected].
Thanking you and reassuring you of our best services always.
Your's Sincerely
Shweta Puri
Customer Service - LG Electronics
From: [email protected]
[mailto: [email protected]]
Sent: Friday, August 19 1:32 PM
To: [email protected]; "[email protected]"; serviceindia/LOCAL
EMPLOYEE/LGEIL I-TEAM ([email protected])
Subject: COM PLANE NO. RNA110816047453 16/8.ARRANGE THE DEFECTIVE
PARTS & REPAIR IT.
From: "[email protected]"
To: "[email protected]"
Sent: Thursday, 18 August 7:55 PM
Subject: COM PLANE NO. RNA110816047453 16/8.ARRANGE THE DEFECTIVE
PARTS & REPAIR IT.
COM PLANE NO. RNA110816047453 16/8.XRNA110820097286 20/8.ARRANGE
THE DEFECTIVE PARTS & REPAIR IT.MODLE MC8083MLR
MR. VINAY KUMAR JAIN
P-6, C.I.T. ROAD, SCHEME NO. VI (M), 3RD FLOOR,
KOLKATA- 700 054, WEST BENGAL.
9433341496/5
9433288602
CONTACT MR. MANISH JAIN
033 22126300/39502559
9433341495
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