DEAR SIR
I HAD PURCHAGED A MICROMAX Q5 MOBILE SET ON 15/05 FROM YPUR AUTHORISED DEALER "GAYATRI SELECTION" MORVI DISTICT RAJKOTGUJRAT.THE INVOICE NO OF THAT SHOP IS 02182 DATED 15/05. THE IMEI NO OF MOBILE IS 910040056549152. ITS ALL KEYS BECAME HANGED ON 12/11. I HAVE CONTACTED ITS SERVICE CENTRE RAJKOTON 17/11. THEY TOOK THE MOBILE AND CAALED AFTER TWO DAYS. WHEN I WENT THERE THEY SAID, THIS MOBILE CANNOT REPAIRED AT THIS SERVICE CENTRE AND IT WILL BE REPAIRED AT OUR COMPANY. THEY SENT IT TO THEIR AHMEDABAD SERVICE CENTRE. THE INVOICE NO OF THAT SERVICE CENTRE IS 850250.. THEY AGAIN CALLED BACK AFTER ONE MONTHS. I AGAIN WENT ON 17/12. THEY SAID THAT, MOBILE HAS BEEN COME. WHEN I SAW THE MOBILE, THAT PROBLEM HAD NOT BE REPAIRED. NOW U SAY ME WHAT MAY BE DONE.
DEAR SIR THIS TYPE OF COMPLAIN WILL EFFECT YOUR REPUTATION. SO YOU ARE REQUESTED DO NEEDFULL AS EARLY AS POSSIBLE.
IF THIS PROBLEM WILL NOT SOLVED WITHIN ONE WEAK, IWILL HAVE NO ANY OPTION TO GO TO CONSUMER COURT.
THANKS
M L CHAUBEY
SBI BAGATHALA
TAL MORVI
DIST RAJKOT
GUJARAT 363641
MOBIL 7600056102, 9427374286
EMAIL [email protected]
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