NAAPTOL
Product not working

I ordered one HTC EVO 4G CDMA mobile from your site. My order no. is 3687827

I received it on time. But now problem is that it is not working with any CDMA provider.

At the time of ordered the person who is taking my order assured me that it is work on any CDMA (Reliance, TATA).

Actually mobile is not getting any signal from any provider.

I tried to contact customer care 3 times and every times I got reply that within 48 hours your problem will be sorted out by our seller.

But till today I do not get any call from any party. This is really really bad customer service.

Now I need refund. Please tell me the procedure to get my refund.

If this is not going then I have no option other then consumer complain against company.