Hi,
I bought Nokia 7610 Supernova is Aug and today (3 July) under warranty wet to Nokia Care in West Delhi-Jawala Hedi market.
My handset could not be switched on and there was a minor fault in the On off button as per Nokia Care reps and even though its UNDER WARRANTY they asked me to pay Rs650 for this.
I do not understand the meaning of being under warranty and being paid.
I'm facing a big issue with the kind o Customer Service we get with brands like NOKIA.I and my family have been using Nokia for last 7 years now and was so detremined to this brand but now I hate to recommend this.
Can some one please help us here and let me know what kind of customer service do you alk about when you boast about NOKIA.
Looking forward for a quick action.
Thanks
Sumera Jaggi
Assistant Manager (Human Resource)
Genpact India
9999310152
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