We, Prabh Dayal Omparkash, 3rd floor, NIMS Bldg, City Tower, Netaji Subhash Place, Delhi -34 had purchased Nokia Mobile Handset Model 6275-25013495158 from M/s JM Associates vide their Retail Invoice Book 42 Serial number 2082 dated 23.12.2010.
Three days ago the handset started displaying a yellow spot in the center of the display screen and other problems started. When the set was taken to Nokia Customer Care, 13 Kapil Vihar, Kohat Enclave on 16.7.2011 the staff alleged that the set had undergone physical damage and so the fault lay with us and they said the handset shall be repaired against charges. The staff was downright rude and held the view that the set was 'physically damaged' and hence not covered under warranty. It would be indeed nice if you could please do depute someone with authority to listen and dispose the complaint. Please note that the screen display now displays a large black spot.
Regards
VS Chary
CEO
Sheetal Group of Companies
09310053251
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